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CANCELLATION POLICY

  • Reservation must be cancelled before 21 days from the date of arrival for free cancellation.

  • Reservations  cancelled  between 21 Days to 14 days from the date of arrival will incur a  fee equivalent to 50% of accommodation charges.

  • Reservations cancelled within 07 days from the date of arrival will incur a cancellation fee equivalent to the entire length of stay.

PRIVACY POLICY

  • At FrozenFall Resort, we value your privacy and are committed to protecting your personal information. We collect and use your data to enhance your experience, process reservations, and provide updates about our services. Your information is never shared with third parties except with trusted service providers when necessary to fulfill your requests or improve our offerings. We implement robust security measures to safeguard your data and ensure compliance with applicable privacy laws. By using our website, you consent to the collection and use of your information as described in this policy.

TERMS AND CONDITIONS

  • Use of website
    Our website is intended for personal, non-commercial use only. You agree not to use the website for any unlawful purpose or in any way that may harm our reputation or operations.

  • Reservations
    All reservations made through the website are subject to availability and our policies. We reserve the right to modify or cancel bookings if necessary.

  • Intellectual property
    All content on this website, including text, images, logos, and designs, is the property of FrozenFall Resort and is protected by copyright laws. You may not reproduce, distribute, or modify any materials without our express written consent.

  • Accuracy of information
    While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or reliability of content on our website. We reserve the right to correct errors or update information at any time.

  • Limitation of liability
    FrozenFall Resort shall not be held liable for any direct, indirect, or incidental damages arising from your use of our website or reliance on its content.

  • Third-party links
    Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these websites.

  • Privacy
    Your use of the website is governed by our privacy policy, which details how we collect, use, and protect your personal information.

  • Changes to terms
    We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.

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If you have any questions or concerns about these terms, please contact us. Thank you for choosing FrozenFall Resort!

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